Proctorio / Guide: Remote proctoring service (students)

• To provide Miami University students with a guide to Proctorio remote proctoring service
• To provide general best practices and tips, and links to instructional articles

User

• Student

Environment

• 344462: Proctorio
• 10185: Canvas
• Classroom Technology

Rationale

• Proctorio is a remote proctoring service software that works within your web browser to monitor for suspicious behaviors during a quiz or exam

Guidelines

• For the best experience, we recommend you use the Chrome web browser
  • ​​​​​​​Proctorio is also compatible with Microsoft Edge
• Follow these KB suggestions on how to prepare for taking a Canvas quiz or exam with Proctorio
• Support and troubleshooting tips
  • If Proctorio doesn’t seem to work in your course, or your Canvas quiz asks for a passcode, follow these Proctorio troubleshooting tips
  • If the problem persists, call Proctorio technical support via 1-866-948-2039 or live chat

Note

• Proctorio is supported by the vendor. For technical issues, contact Proctorio at 1-866-948-2039