Canvas / Files are locked

Issue

• I tried to access files from a module, but they are locked

User

• Canvas Instructor

Environment

• 10185: Canvas

Cause

• You have an unpublished folder in Files — all the folders in a file path must be published for students to see a file

Resolution

• This Canvas Guide article offers instructions on publishing your Canvas course
• This Canvas Guide article shows you how to restrict files and folders to students
• This Canvas Guide articles describes how to add file links in modules

Notes

• Miami Online offers Canvas training
  • Office hours and support will be offered throughout each term. Look for an announcement in Canvas and an email to all faculty.
  • Resources for using technology. guides, and best practices can be found on the Miami Online website
• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date instructor documentation and instructions for Canvas
  • Browse all Canvas Guides by product or see the Canvas Instructor Guide