Event Management System / Error Record (EMS)
Body
Objective
- To identify errors in Event Management System (EMS) and provide corresponding causes and resolutions
User
- Finance and Business IT (FBS IT)
- Miami University Administrator
- Student Affairs Staff
- Housing and Dining Staff
Environment
- University Apps
- 56967: Event Management System (EMS) Enterprise
Error + Resolution
Error Message
| |
Verify your connection settings |
| Affected User / Action |
Miami University staff receives error when trying to log in to EMS |
| Cause |
(undocumented) |
| Resolution |
- Contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat for assistance
- Provide the following information:
- The error message you received
- Your location, including building name and room number
- Your contact information
|
| Resolution Group |
Finance and Business IT (FBS IT) |
| |
|
Error Message
| |
Your account is currently disabled and cannot be used |
| Affected User / Action |
Miami University staff receives error when trying to log in to EMS |
| Cause |
(undocumented) |
| Resolution |
- Contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat for assistance
- Provide the following information:
- The error message you received
- Your location, including building name and room number
- Your contact information
|
| Resolution Group |
Finance and Business IT (FBS IT) |
| |
|
Notes
Details
Details
Article ID:
26539
Created
Tue 3/7/17 1:05 PM
Modified
Thu 5/29/25 11:31 AM