KB Standard / Approved spelling list of names and terminology

Standard

• Spelling standard for the development of accurate Knowledge, Service Catalog, and Service Request articles   

User

• Contributors and publishers of Knowledge, Service Catalog, and Service Request content

Environment

• 348532: Knowledge Base (KB)
• 12599: Service Catalog Management

Rationale

• All names and words have been verified correct in spelling and form, according to vendor/creator company, industry standard terminology, or AP Stylebook
• Refer to this list when creating or editing Knowledge Base or Service Request articles and Service Catalog overviews
  • Check the AP Stylebook online
  • Check the Merriam-Webster dictionary online

Spelling Guide 

• 1Password
• 25Live
• AdminVPN
• (Office of) Admission
• Adobe, Adobe Reader, Read Out Loud
• (Academic) Advisor Assignment
• Alertus
• Ally
• Android
• App Store
• Apple, Apple TV
• AppPortal, AppPortal Broker
• AppWorx
• Articulate Studio
• Atlassian, JIRA, Confluence (wiki)
• Banner, Banner ID, BannerWeb, Banner+, ApplicationXtender 
• BitLocker
• BitTorrent
• Blu-ray, Blu-ray Disc (BD)
• Bomgar
• Boot Camp
• BrightLink
• Bursar
• Buyway, SciQuest 
• Campus Services Center (formerly H.O.M.E. Office)
• Canvas, Instructure, Turnitin, SpeedGrader, Gradebook
• CAREERlink
• CARES, Conversion and Remediation Express Services
• Cascade
• Chase Bank eLockbox
• CHEMCAD, CHEMCAD server
• Cisco AnyConnect VPN client
• Cisco IP Phone #### Series; Cisco IP Phone, model ####
• Cisco Jabber, Cisco Jabber software
• Cisco Webex
• clicker, TurningPoint response device, TurningPoint response clicker
• ColdFusion
• CollegeNET
• ComDoc (printer), ComDoc Print Services (supplies, service)
• Confluence, wiki
• Control-M, Control-M/EM
• Course List
• Crocodoc
• CSGold WebCard, CBORD
• CSV
• CyberLink PowerDVD
• Degree Audit Reporting System, DARS
• deployment rule set
• disc drives: Blu-ray, CD-R, CD-ROM, CD-RW, DVD
• DNS alias, CNAME (Canonical Name)
• Dragon NaturallySpeaking
• DreamSpark, Microsoft Imagine
• drives: G drive, hard drive, local drive, M drive, H drive, network drive (shared drive), RAM drive (disk), solid-state drive (SSD), virtual drive
• drop-down menu
• Duo Security, Duo two-factor authentication
• e2Campus, emergency text messaging system
• Easy Image Uploader
• eCampus
• EDUCAUSE, eduroam
• email, entity email
• email address: IT@MiamiOH.edu
• Equifax GPG key ring
• Equitrac, Equitrac print management software
• Ethernet, Ethernet cable
• Etix
• Evisions, Evisions FormFusion
• fax, facsimile
• Filelocker
• FileMaker Pro, FileMaker Pro Network Databases CMDB
• FileVault
• Firefly
• firewall
• Flash Player, Adobe Flash Player
• GitLab, Git, Git repo
• Gnutella
• Google Workspace (formerly G Suite, Google Apps)
  • Google apps, extensions, platforms: Backup and Sync, Calendar, Chrome, Cloud Search, Docs, Drive, Drive File Stream, Forms, Gmail, Google+, Sheets, Sites, Slides
• High-Performance Cluster (HPC), High-Performance Computing Cluster (HPCC)
• Hoonuit (formerly Atomic Learning)
• Hub, the Hub
• iMac, iOS, iPhone, iPad, iTunes
• IP, IP/VLAN, VLAN
• Internet
• IISreset command
• Jabber Softphone
• Jamf (company name), Jamf Pro (service name); formerly Casper
• Java, JavaScript, Java deployment rule set, (DrJava)
• JIRA
• LabVIEW
• Linux
• LISTSERV, LISTSERV list
• log in (to), log out (of) (as verb)
  • login (page), logout (as noun, adjective)
• Mac, MacBook, MacBook Air, MacBook Pro, Mac mini, Mac Pro
  • OS X, macOS Sierra, macOS (generic), Mac OS # (archaic)
• MATLAB, MathWorks
• McGraw-Hill Connect
• Messenger Pigeon (formerly Note Taking Express)
• Miami Chat, Miami Notebook
• Miami ID, Miami ID card, Mobile ID, Mobile ID app
• Miami Online (formerly eLearning | ELM)
• Micros (company), Simphony (software)
• Microsoft Windows #, Microsoft Surface, Microsoft Office 201#, Microsoft Remote Desktop, Microsoft (Office) 365
• Minitab
• Modern Office Methods, MOM (printer); Modern Office Methods (MOM) Managed Print Services (supplies, service)
• MP3
• MU IAM Portal
• muConnect
• MUFiles
• MUIaa
• MUnet password
• MUprint
• MU-Wireless, MU-Gaming, MU-Guest (names); MU-WIRELESS, MU-GAMING, MU-GUEST (configuration settings)
• myCourses
• MyCard, MyDoors, MyDoors Personnel Manager
• myMiami
• MyFiles
• NoMAD
• NuPark
• OCR
• One Stop
• Oracle; Oracle Analytics Server, OAS
• Paciolan
• PDF
• peer-to-peer, P2P
• Photo Roster
• PlayStation, PS4
• PoE injector, PoE (Power over Ethernet) injector
• Proctorio
• Qualtrics, Qualtrics Survey
• Quick Links
• R, RStudio
• Rainbird
• RapidIdentity
• Read&Write
• Real Time Find User (FindUser, RTFindUser)
• RedHawk Refunds
• (Office of the University) Registrar
• RemoteApp (Microsoft)
• requester (person who makes a request); requestor (application that makes a request)
• (to) rickroll (verb), (a) rickroll (noun)
• Roku
• RSA SecurID
• SAS, SAS JMP
• SecureFileShare
• SensusAccess (CARES)
• set up (verb); setup (noun)
• Simphony (software), Micros (company)
• single-projection, dual-projection, multi-projection
• Siri
• Skillport
• Slack
• smartphone
• Snap Surveys, Snap Surveys tool
• SourceTree
• Splunk
• Sprint
• SPSS Statistics, IBM SPSS Statistics
• Stata
• Stream2, Apogee’s Stream2 service, Stream2 IPTV | Apogee
• (to) sync (verb, noun)
• TeamDynamix, TDX
• Technology Support Services (formerly Campus Partnerships), TSS
• TechQual+
• Teredo
• Top Hat
• TRAIN
• Transferology
• Turnitin
• TweetDeck, Tweet (noun), (to) tweet (verb), Twitter
• two-factor authentication
• UniqueID
• Universal 2nd Factor (U2F) hardware device; U2F device
• URL
• USB
• Vector
• Verizon, Verizon Wireless
• virtual machine, VM
• VMware Fusion
• voicemail (noun, adjective)
• voice mailbox
• VoiceThread
• VoIP
• VPN
• W-2, W2 [sic]
• Webex
• WebLogic, Oracle WebLogic Server
• website, web page
• WhenToWork
• Wi-Fi
• Windows, Windows #
• WinFrame
• WireShare
• WordPress
• Workday
• Xbox
• XMedius, XMediusFAX
• YouTube
• YubiKey 4 Series Security Key (product name), YubiKey U2F device (generic product name); YubiKey security device​​​​​​
  • (generic standard) Universal 2nd Factor (U2F) hardware device; U2F hardware device; U2F device; U2F authenticator