Security / Report a suspicious email message

Body

Objective

  • To provide instruction on reporting a suspicious email to IT Services Security team when you receive:
    • An email that appears to be spam
    • Any suspicious email

Environment

  • Security
    • Phishing, Spam & Compromised Accounts
    • Miami Email
  • 10262: Google Mail (email e-mail)

Resolution

Message may be legitimate

  1. Forward the message to Infosec@miamioh.edu
  2. Request clarification: Is the message legitimate?

 

Message asks you to click links, download attachments, or provide confidential info

  1. Forward the message to Infosec@MiamiOH.edu
  2. In the Gmail message, click the  menu icon next to the  Reply icon
  3. Select Report phishing from the drop-down

 

Message does not exhibit any of the above-noted characteristics

  1. In the Gmail message, click the  menu icon next to the  Reply icon
  2. Select Report spam from the drop-down

 

Details

Details

Article ID: 16746
Created
Mon 9/26/16 12:57 PM
Modified
Tue 10/1/24 3:10 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.