Report an Issue with Mobile Reader

Issue/Question

  • I receive a No Patron Data Found error message when using Mobile Reader

Environment

  • Mobile Reader

Resolution

  • Use the green Report Issue button on this page to alert Finance and Business Services about the issue

Recreational Sports Center

  • Verify that the patron should have access to the Recreational Sports Center using MaxGalaxy
    • If the patron should not actually have access to the Recreational Sports Center then the system is working as designed to alert you to that fact
  • If the patron should have access and Mobile Reader is not working, use the green Report Issue button on this page to alert Finance and Business Services IT about the issue