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ERP Management Overview

Introduction

IT Services provides application/database hosting, maintenance, and data integration for Miami University’s Enterprise Resource Planning Tool (currently Banner/Ellucian).

Capabilities

  • Manage ERP
  • Manage Data Integration

Benefits

  • Applications are hosted in a secure data center
  • Data and power backup
  • Customer continues to provide support and management of enterprise application in their business area

Features

  • Hosting includes server space for development, testing and production environments
  • Software versions are kept up-to-date
  • Ensure security patches are in place
  • IT Services staff coordinate with customer and vendor to arrange appropriate maintenance and upgrade windows
  • Backups are performed based upon terms of agreement

Cost

  • Centrally funded

Additional Resources

Updated: 8/26/16