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Training: KM / Create and maintain Knowledge content
(template) USER Instructions
Standard: Template for use in documenting Knowledge to publish for our public users
(template) USER Guide/Directory
Standard: Template for use in documenting general instructions, checklists, recommendations, directory of sources/links, rules
(template) Request: [Service/App/Asset Name] / [Action]
Standard: Template for use in documenting standardized service requests available to our public users
Procedure: KM / Review currency of published KB content
Procedure: KM / Link internal-use content to public-facing content
Procedure: KM / Review and publish internal-use Knowledge content
Procedure: KM / Generate report of KB articles owned by UIT group
Procedure: KM / Find an unpublished draft in the KB
Procedure: KM / Discover and review feedback in KB articles
Procedure: KM / Create a content-specific template
Procedure: KM / Check the accessibility of an article
Procedure: KM / Add image link to ClassTech article
Standard: KM / Style guide for KB content contributors