Snap Surveys Tool / Error Record

Objective

  • To identify errors in the Snap Surveys Tool and provide corresponding causes and resolutions

User

  • Miami University Staff, Faculty, Student

Environment

  • 12572: Snap Surveys Tool

Error + Resolution

Error Message
  The survey or survey application you are accessing is currently unavailable due to technical difficulties
Affected User / Action Miami University user receives this error message when attempting to access Snap Surveys
Cause (not documented)
Applied Resolution / Workaround Contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat to report the error
   

Notes

  • Contact Scripps Gerontology Center by phone at 513-529-2628 or by email at socgty@MiamiOH.edu  for questions
  • Go to Snap Surveys Support Hub to search for interactive tutorials, worksheets, blog articles, webinar recordings, user forum, and online user guide and installation and update instructions for Snap Survey Software

 

Details

Article ID: 71985
Created
Wed 2/13/19 4:34 PM
Modified
Tue 4/16/24 10:11 AM
Can you resolve this issue yourself?
No. Please request assistance.