Hardware was shipped to our department in error

Issue/Question

  • Our department received supplies that we did not order, and we need a Return Label in order to return the equipment
  • Our department was charged for supplies that we did not order, and we need the balance cleared

Environment

  • Physical Campus
  • Shipping and Receiving

Rationale

  • To provide the process for returning equipment that was received in error

Resolution 

  1. Contact IT Help by email at ITHelp@MiamiOH.edu or by phone at 513-529-7900 to request assistance
  2. Provide the following information:
    • Invoice number
    • Location, including building and room number
    • Your contact information

 

Was this helpful?
0 reviews

Details

Article ID: 49250
Created
Wed 2/28/18 4:27 AM
Modified
Wed 9/19/18 11:13 PM
Can you resolve this issue yourself?
Can the end-user resolve the issue using the instructions given?
Or does the end-user need to request assistance from Miami UIT, a client office, or a vendor?
No. Please request assistance.