Incorrect name for a student in BDM

Issue/Question

  • BDM is showing that the Banner plus number for this student is returning the incorrect name on this screen. However, the documents within the file are connected the plus number shown
  • BDM is displaying a correct Banner ID for a student record, but an incorrect name. The name in the attached documents is correct

Environment

  • 196716: Banner Document Management (BDM)
    • Banner Imaging

Resolution

  • Wait overnight: A script is periodically executed to fix bad fields in records

 

Was this helpful?
0 reviews

Details

Article ID: 47145
Created
Mon 1/29/18 8:06 AM
Modified
Wed 5/22/19 9:32 AM
Can you resolve this issue yourself?
Can the end-user resolve the issue using the instructions given?
Or does the end-user need to request assistance from Miami UIT, a client office, or a vendor?
Yes! This is self-service with a smile.