Canvas / Gradebook attendance scores are incorrect

Issue

• In the Gradebook for a Canvas course, the attendance score is reporting as a perfect 100%, even though some students have missed days that were reported as such with the Attendance tool

User

• Canvas Instructor

Environment

• 10185: Canvas
  • Attendance (Roll Call) tool
  • Gradebook

Cause

• This issue can also occur when faculty change the settings for attendance

Resolution

• Review this Canvas Guide to learn how to edit the Roll Call Attendance assignment
• In the Gradebook, manually edit the attendance score for each student to reflect the actual desired percentage

Notes

• Miami Online offers Canvas training
  • To find information and to register, go to the Events Calendar and search for Canvas. Resources for using technology. guides, and best practices can be found on the Miami Online website
  • Self-paced training is available to faculty and staff. Go to Miami Online Catalog and log in
• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date instructor documentation and instructions for Canvas
  • Browse all Canvas Guides by product or see the Canvas Instructor Guide