Install Microsoft Remote Desktop, configure AppPortal apps in macOS

Issue/Question

  • Where can I download and install Microsoft Remote Desktop for macOS?
  • How do I get the AppPortal on my Mac?
  • How do I configure AppPortal apps for macOS?

Environment

  • 10711: Remote Desktop Services (RDS)
    • Microsoft Remote Desktop 
  • 10673: AppPortal Applications
    • Banner, Blackboard, CEC-ChemCad, CSE 148 Desktop, EHS-SPSS, Kronos, Milestone, MyMicros/EMS, Office - UIT, PFD, POL-Stata, STA-SAS, Titanium, TSR Utilities, ULB - SAS/STATA/ARES, WebFocus
  • AppPortal (Miami Resources RemoteApp and Desktop Connections)
  • Jamf Self Service
  • macOS Mavericks and newer (10.9+)

Resolution

Download and install Microsoft Remote Desktop for macOS

On a managed University computer

  1. Press Command Space to open Spotlight Search
  2. Enter Self Service in the Spotlight search field
  3. When Self Service opens, enter Microsoft Remote Desktop in the search field in the upper left
    • Alternately, browse the Featured section displayed in the left sidebar to locate Microsoft Remote Desktop
  4. When the results are displayed, click the Install button under Microsoft Remote Desktop

 

On a personal computer

  1. Press Command + Space to open Spotlight Search
  2. Enter App Store in the Spotlight search field
  3. Sign in to the App Store with your Apple ID
  4. Enter Microsoft Remote Desktop in the App Store search field
  5. Follow the prompts to download and install Microsoft Remote Desktop

 

Configure AppPortal apps in macOS

  1. Launch Microsoft Remote Desktop
  2. Click the plus-symbol (+)
  3. Select Feed
  4. Enter https://AppPortal.MiamiOH.edu in the URL or Email Address box and click Find Feed
    • If copying this URL, be sure there are no spaces at the end when you paste this text
  5. Click the drop-down next to User Account and select Add User Account
  6. Click Find Feed
  7. Add a user account from the User Account drop-down
  8. Log in using your Miami credentials as follows:
    • Enter IT\<your Miami UniqueID>  (ex: IT\smithx99)
    • Enter your MUnet password 
  9. Click Add
  10. Click Next
  11. Choose from the list of applications and desktops that have been provisioned for your account 
  12. Double-click the application or desktop to connect

 

Notes

  • Administrative application access: Access to some applications (e.g., course enrollment, membership in departmental groups) requires authorization. The following list implies the parameters that provide network access, but not necessarily authorization to use the applications:
    • Native Banner: Available only on wired professional networks or through AdminVPN with special access
    • Kronos: Available only on wired professional networks

 

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Details

Article ID: 24073
Created
Wed 2/1/17 7:47 PM
Modified
Tue 9/10/19 10:10 AM
Can you resolve this issue yourself?
Can the end-user resolve the issue using the instructions given?
Or does the end-user need to request assistance from Miami UIT, a client office, or a vendor?
Yes! This is self-service with a smile.