AlcoholEdu (EVERFI) access issues

Issue/Question

  • I am unable to access the second part of the required AlcoholEdu course

Environment

  • 10149: AlcoholEdu
    • EVERFI

Cause

  • You must wait 45 days after completing the first section of the AlcoholEdu course. After 45 days, you should receive a reminder email that includes a link to the second part of the course
  • There is a hold on your account

Resolution

  • If more than 45 days have passed since you completed the first section of the course, send an email to alcoholedu@miamioh.edu to report the issue
  • If you receive an error message, contact IT Help at 513-529-7900 and provide the following information:
    • Your UniqueID 
    • Error message
    • Description of issue

 

Resolution (SolDel)

 

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Details

Article ID: 23584
Created
Tue 1/24/17 5:02 PM
Modified
Thu 10/10/19 2:58 PM
Can you resolve this issue yourself?
No. Please request assistance.