Wireless and wired connections are very slow

Issue/Question

  • My wired and wireless connection are very slow

Environment

  • Miami University Residence Halls
  • Wired Network
  • Wireless Network

Resolution

  1. Contact IT Help at 513-529-7900 to report the issue
  2. Provide the following information:
    • Description of your issue
    • Your location, including building name and room number
    • Data jack ID number (the Ethernet port on the wall)
    • MAC address for both wired and wireless
    • Time of day when you experience the issue
    • A screen capture of the speed test results you'll get from speedtest.net  (select a server other then Oxford Ohio)

 

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Details

Article ID: 18298
Created
Fri 11/11/16 9:53 AM
Modified
Tue 10/9/18 12:19 PM
Can you resolve this issue yourself?
Can the end-user resolve the issue using the instructions given?
Or does the end-user need to request assistance from Miami UIT, a client office, or a vendor?
No. Please request assistance.