Submit a Google doc to a Canvas assignment

Issue/Question

  • I tried to submit a Google doc to Canvas, but it timed out

Environment

  • 10185: Canvas
  • 11357: G Suite (Google Apps)
    • Google Docs

Cause

  • Google Chrome has a plug-in issue in its latest update, which is causing problems with some Canvas submissions

Resolution

  • Use Google Chrome incognito window for Canvas submissions
    • Click on the top right three horizontal dots and select New incognito window
  • Or use a web browser other than Google Chrome

 

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Details

Article ID: 18028
Created
Thu 11/3/16 12:36 PM
Modified
Thu 9/26/19 11:53 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.