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Compromised email account

Issue/Question

  • I was informed my account has been compromised
  • I noticed that someone else is sending spam messages from my account
  • My account is sending out spam
  • IT Services has locked my account and I can't log in
  • My Google account has violated Google's Terms of Service

Environment

  • Phishing, Spam & Compromised Accounts
  • Miami Email
  • Miami Account
  • Security

Resolution

  1. Follow this link to change your MUnet password
  2. Contact IT Help at 513 529-7900 for assistance in re-enabling your account
  3. Click the Sign out all other web sessions button to log out of any other current sessions using your account
  4. Follow this link for instructions on how to confirm that your Send mail as settings have not been changed

 

Note

 

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Details

Article ID: 17416
Created
Wed 10/12/16 6:43 PM
Modified
Wed 4/25/18 10:15 AM