Wireless access point issues

Issue/Question

  • I need someone to evaluate a wireless access point (WAP); we're standing within ten feet and only get one bar

Environment

  • Wireless Network

Resolution

  1. Contact IT Help at 513-529-7900 to make your request
  2. Provide the following information:
    • Location of the access point
    • Name of the access point (if you can see a sticker on it)
    • MAC address of the computer with which you are trying to connect

 

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Details

Article ID: 17386
Created
Wed 10/12/16 12:51 PM
Modified
Thu 10/11/18 1:12 PM
Can you resolve this issue yourself?
Can the end-user resolve the issue using the instructions given?
Or does the end-user need to request assistance from Miami UIT, a client office, or a vendor?
No. Please request assistance.