Wireless access point issues


  • I need someone to evaluate a wireless access point (WAP) — we're standing within ten feet and only get one bar


  • 10139: Wireless Network


  1. Contact IT Help at 513-529-7900 to make your request
  2. Provide the following information:
    • Location of the access point
    • Name of the access point (if you can see a sticker on it)
    • MAC address of the computer with which you are trying to connect


Was this helpful?
0 reviews


Article ID: 17386
Wed 10/12/16 12:51 PM
Tue 2/26/19 1:40 PM
Can you resolve this issue yourself?
Can the end-user resolve the issue using the instructions given?
Or does the end-user need to request assistance from Miami UIT, a client office, or a vendor?
No. Please request assistance.