Wireless network connection issues on Xbox One with Xbox Live

Issue/Question

  • My Xbox One is connected to the wireless network, but won't connect to Xbox Live. Why?
  • How do I use my Xbox One with my Xbox Live account on Miami's network?

Environment

  • 10139: Wireless Network 
    • MU-Gaming
  • Personally-owned Gaming Console
    • Xbox One, Xbox Live

Cause

  • Because security prohibits use of Teredo IP tunneling, Xbox Live (peer-to-peer) gaming does not work over Miami's wireless network

Resolution

  • To use your Xbox One with your Xbox Live account, you must connect to Miami's wired network with an Ethernet cable
    • Ethernet cables are available for purchase at the Miami University's Brick & Ivy Campus Store in Shriver Center

 

Related Document

 

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Details

Article ID: 16975
Created
Sun 10/2/16 3:09 PM
Modified
Tue 6/11/19 12:58 PM
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