UCM Help

Welcome to the UCM Operations service catalog! The operations team (Brooke Roberson, Calee Isaacs, and Lori Osterberger) manages all requests through a ticketing system called TeamDynamix.

Below you will find a list of operations-specific forms for your use and reference. Completion of a form will automatically generate a ticket.

If there isn’t a form to meet your needs or you have additional questions, feel free to submit your request to UCMHelp@MiamiOH.edu. This email account is connected to our ticketing system and will automatically generate a ticket.

A member of our operations team will be in touch within 1 business day of receiving your form or email.

Services (5)

Contract Routing Form

The contract routing form should be used by UCM employees when a contract needs to be reviewed and signed by Miami. There are two types of contracts that should be submitted through this form: 1) a new agreement with a vendor or 2) a statement of work (SOW) with a vendor that already has an agreement with Miami.

Expense Report Form

The expense report form should be used by UCM employees when one of the following expense transactions needs to be made: P-Card Purchase, Purchase Order, or Purchase Order Change Request

Parking Permit Request

The parking permit request should be used by UCM employees when we are hosting non-Miami employees on campus.

Slack Request Form

Slack is a communication and collaboration tool primarily used by UCM for direct messages. The Slack Request Form should be used to request new Slack accounts for UCM team members (full-time or student workers).

Supply Order Form

The supply order form should be used by UCM employees when supplies or materials need to be ordered for the office or a project.