Request a MUprint Refund


Faculty, staff, and students may initiate requests for refunds when something has gone wrong with the MUprint Service and you paid for a print job that did not finish correctly. This request may also be used to initiate refunds if you have had issues while using a Value Transfer Station (VTS) to add money to your MUlaa account (using your Miami ID) or when purchasing a generic MUlaa card.

PLEASE NOTE:  If you use the VTS machine and choose to receive a generic MUlaa card, there is a $1.00 fee for the cost of the generic MUlaa card that the machine issues. YOU MUST RE-INSERT the card to any value added to the card when you use a bill larger than $1.00

For example: if you insert a  bill such as a $5, $10 or $20 bill, then the machine will give you the card and subtract the cost of the card ($1) from the amount you entered, to put the remaining balance onto the card, you MUST reinsert the card to the machine to have the remaining value added . Please read the directions on the machine carefully.


Click the Request Refund button to initiate a MUprint refund request. This form will capture all the information needed to properly process your request within a timely manner.

Requests for MUprint refunds will be reviewed and processed within 1-3 business days.

Request Refund


Mon 6/30/14 1:16 PM
Fri 8/9/19 11:15 AM