Request new Knowledge


  • Faculty, staff, and students can request the addition of new content to the Knowledge Base


  1. Click the New Knowledge! button 
  2. Follow the prompts to request new content
    • Topic or Issue: What is the topic or issue that you want us to address in a new KB article?
    • Describe the content: Be specific about the content you want to see in the KB
    • Viewing Permissions: List the groups that should have permission to use this new Knowledge (ex., Faculty, Staff, Students)
  3. Click Request



  • A request for new Knowledge is not a request for support — if you need assistance, contact IT Help at 513-529-7900 
  • Contact your friendly neighborhood KB manager at, if you have questions