AppPortal apps / Configure in Windows (RemoteApp)

Objective

• To provide instruction on configuring and launching AppPortal apps in Windows
• To provide instruction on accessing RemoteApp and Desktop Connections on a PC

Environment

• 10711: Remote Desktop Services (RDS)
• 10673: AppPortal Applications
  • Banner, Blackboard, CEC-ChemCad, CSE 148 Desktop, EHS-SPSS, Milestone, Office - UIT, PFD, POL-Stata, STA-SAS, Titanium, TSR Utilities, ULB - SAS/STATA/ARES, WebFocus
• AppPortal (Miami Resources RemoteApp and Desktop Connections)

Rationale

• Miami's AppPortal technology streams applications to your computer or device, making the application appear as if it is running from your computer or device
• To use this technology on your Windows computer, you will need to use your web browser or configure it through RemoteApp and Desktop Connections

Resolution

​​​Access Miami's AppPortal through your web browser

1. Open Google Chrome, Microsoft Edge, or Firefox web browser (Safari is not recommended). 
2. Navigate to https://AppPortal.MiamiOH.edu
3. Enter your Miami login credentials as follows: Enter IT\ followed by your Miami UniqueID. For example, if your UniqueID is doejd2 you would enter IT\doejd2.
4. Enter your MUnet password and then click Sign In.
5. Double click on the AppPortal App/Desktop to access
6. If prompted allow access to local resources as desired
   • If clipboard is not selected, you will be unable to copy and paste between your computer and the AppPortal App/Desktop
7. DUO is required when launching an APP/Desktop
   • For an application:
     • If you receive DUO pushes, approve the DUO response on your device
     • If you enter a passcode for DUO, click Show Details when available and enter your passcode
   • For a desktop:
     • If you receive DUO pushes, approve the DUO response on your device when DUO appears
     • If you enter a passcode for DUO, enter your passcode when DUO appears

Note: Certain AppPortal Resources are not currently available through the web interface due to additional security requirements. If the resources you need to access are not available from the web client, you can access them using the Microsoft Remote Desktop application. These specific applications will also require you to be either on campus or connected to VPN to access them.

Access Miami’s AppPortal through RemoteApp and Desktop Connections

Configuration

1. Click the start button and type Control Panel
2. In the search results, click Control Panel
3. Start typing RemoteApp and Desktop Connections in Search Control Panel
4. Select RemoteApp and Desktop Connections from the search results
5. Click either Access RemoteApp and Desktop Connection
   • OR Set up a new connection with RemoteApp and Desktop Connection
6. In the Email address or connection URL text box, enter https://AppPortal.MiamiOH.edu/RDWeb/feed/webfeed.aspx 
7. Click Next
8. Click Next again to continue
9. When prompted, enter your Miami credentials as follows:
   1. Enter IT\<your Miami UniqueID>
      • Example IT\smithx99
   2. Enter your MUnet password
   3. Click OK
10. In the RemoteApp and Desktop Connection summary box, click Finish

Use

• AppPortal applications are in your Windows Start menu 

1. Click Start
2. Click All Programs
3. Click Miami Resources (RADC)
4. Click the application you want to run
   • You may receive a "trust" warning. It is safe to continue with the connection. You can also select the check box Don't ask me again for remote connections from this publisher
5. DUO is required when launching an APP/Desktop
   • For an application:
     • If you receive DUO pushes, approve the DUO response on your device when DUO appears
     • If you enter a passcode for DUO, enter your passcode when DUO appears
   • For a desktop:
     • If you receive DUO pushes, approve the DUO response on your device when DUO appears
     • If you enter a passcode for DUO, enter your passcode when DUO appears

In Windows 10

1. Click Start
2. Locate and click the Miami Resources folder
3. Click the application you want to run

Notes

• Administrative application access: Access to some applications (e.g., course enrollment, membership in departmental groups) requires authorization
• Windows 7: You must enable the TLS 1.2 encryption protocol before you will be able to connect to AppPortal resources. TLS 1.2 was added to the Windows 7 operating system via Windows updates so ensure your computer is patched. In addition to requiring this update to be installed, it must be enabled. Download a script to enable TLS 1.2 . Extract the zip file and run the Enable TLS 1.2 on Windows 7.bat script as an administrator