Identify and resolve errors / Snap Surveys Tool

Body

Problem

  • I need to identify and resolve errors in the Snap Surveys Tool 

Error + Resolution

Error Message

Message The survey or survey application you are accessing is currently unavailable due to technical difficulties
Affected User / Action Miami University user receives this error message when attempting to access Snap Surveys
Cause (not documented)
Applied Resolution
  • Contact Scripps Gerontology Center by phone at 513-529-2628 or by email at socgty@MiamiOH.edu  for questions
  • Go to Snap Surveys Support Hub to search for interactive tutorials, worksheets, blog articles, webinar recordings, user forum, and online user guide and installation and update instructions for Snap Survey Software

User

  • Miami University Staff, Faculty, Student

System

  • 12572: Snap Surveys Tool

 

Details

Details

Article ID: 71985
Created
Wed 2/13/19 4:34 PM
Modified
Mon 7/20/26 12:32 PM