Identify and resolve errors / Axiom
Body
Problem
- I need to identify and resolve errors in Axiom
Error + Resolution
Error
| |
Error received when logging in to Axiom (generic) |
| Affected User / Action |
Miami University staff, faculty, and students who are unable to log in to Axiom |
| Cause |
(not documented) |
| Resolution |
- Contact IT Help by phone at 513-529-7900 or by live chat session at MiamiOH.edu/ITChat to report the error
- Provide the following information:
- The specific error message you receive when logging in to Axiom
|
| |
|
Error
| |
Error received when uploading data to Axiom via WINSCP |
| Affected User / Action |
Miami University staff, faculty, and students who are unable tp upload data to Axiom using WINSCP |
| Cause |
The server upload service that adds the data to Banner is not working |
| Resolution |
- Contact IT Help by phone at 513-529-7900 or by live chat session at MiamiOH.edu/ITChat to report the error
- Provide the following information:
- The instance of Banner you are using
- The specific error message you receive when attempting to upload to Axiom
|
| |
|
User
- Miami University Staff, Faculty, Student
- Database Administrator
- SolDel Support
System
Details
Details
Article ID:
68637
Created
Fri 12/7/18 9:24 PM
Modified
Thu 5/14/26 7:32 AM