Troubleshoot student permissions to manage a survey / Qualtrics

Problem

• How do I restore student permissions to edit and distribute a survey in Qualtrics?
• How do I troubleshoot student permissions in Qualtrics?

Cause

• You may be using a cached Qualtrics page that displays only your previous permissions
• Your account may need to be edited

Resolution 

1. Ask your supervisor or administrator to confirm that your permissions were added
2. Follow these KB instructions to clear the browsing data for your web browser
3. Restart your browser
4. Log in to Miami University's Qualtrics portal

Notes

• Qualtrics provides end-user support for the Qualtrics application and portal
• For assistance, contact Qualtrics support by email at Support@Qualtrics.com or by phone at 1-800-340-9194
• Follow this link to Qualtrics Support for video tutorials and eBooks

System

• 10335: Qualtrics