Instructor unable to see a submitted assignment / Canvas

Problem

• Why can't my instructor see the assignment I submitted?
• How do I know if my assignment was submitted?
• Why can't I see a student's assignment or quiz submission in Speedgrader as an instructor?

Resolution 

• You entered text, attached a file, recorded media, or entered a URL, but did not click the "Submit" button; an error occurred during submission; you attempted to submit the wrong assignment type or file; the assignment window closed during submission; or you did not have another attempt on the assignment
  • Review the Canvas Guide for how to confirm your assignment has been successfully submitted
    • Check the availability dates for the assignment to ensure the assignment is open for submission
    •  View the required submission type(s), the number of submission attempts you have made, and the number of submissions allowed for the assignment as outlined in the Canvas Guide for submitting an online assignment
    • Note: If you are using dark mode on your device or a browser extension that mimics dark mode in Canvas, your text entry submission in an assignment, quiz, or discussion may be submitted with white font that appears as a blank space in SpeedGrader. Your instructor can highlight the "blank" space to view the white text
• You have resubmitted an assignment or quiz that allowed multiple attempts, and your instructor is reviewing the wrong attempt:
  • As a student, you can check and confirm your assignment submissions and view previous attempts on the assignment page:
    • How do I know when my assignment has been submitted in a course?
    • How do I view quiz results as a student?
  • Instructors can view previous assignment attempts in Speedgrader, though quizzes with more than 65 total attempts in a course may need to be accessed via the Quiz Results page:
    • Can a student resubmit Canvas assignments?
    • How do I view the details of a submission for a student in SpeedGrader?
• If you are unable to confirm that the assignment was submitted:
  • If you are still able to complete an attempt for the assignment (i.e., it's within the availability dates, you have another attempt), resubmit the assignment
  • If you are unable to complete an attempt for the assignment (i.e., the assignment is locked), contact your instructor immediately to request another attempt. Instructors allow additional attempts at their own discretion; IT or Miami Online is not able to verify submission issues unless a known service outage has been reported

Notes

• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date documentation and instructions for Canvas
  • Browse all Canvas Guides by product 
  • Browse the Canvas Instructor Guide
  • Browse the Canvas Student Guide

User

• Canvas Student, Instructor

System

• 10185: Canvas