Canvas / Remove dropped and inactive enrollments from course and Gradebook

Objective

• To provide instruction on removing a dropped student who still shows in Gradebook

User

• Canvas Instructor

Environment

• 10185: Canvas
  • Gradebook
  • Courses

Cause

• Student roles cannot be removed from any Canvas course after the user has entered the course
• Students should withdraw using the process outlined by the registrar
• Any work the student has completed will remain with the course even after the student is removed through the registrar withdrawal process
  • If grades and work need to be accessed after the removal of a student user the faculty must add that user back into Canvas
  • Please use caution when adding users to Canvas and only use their Miami email address
  • Follow the screens and make sure that the name of the person associated with the email entered appears on the message box prior to adding a user
    • Adding a user with the wrong Miami credentials will prevent the user from accessing the course properly

Resolution

• This Canvas Guide article offers instructions on removing users from a course 
• Note: once a student has activity or a submission they can no longer be removed

Notes

• For all pedagogical issues, contact Miami Online at 513-529-6068
• Miami Online offers Canvas training
  • To find information and to register, go to the Events Calendar and search for Canvas. Resources for using technology. guides, and best practices can be found on the Miami Online website
  • Self-paced training is available to faculty and staff. Go to Miami Online Catalog and log in
• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date instructor documentation and instructions for Canvas
  • Browse all Canvas Guides by product or see the Canvas Instructor Guide