Software Center / Troubleshoot access after Windows upgrade

Objective

• To provide troubleshooting guidance or assistance in accessing Software Center when:
  • You just upgraded to the latest version of Windows using Software Center, but Software Center is gone now

Environment

• 10293: Microsoft Endpoint Configuration Manager (MECM)
  • Software Center
• Software for University-owned Computers
• Microsoft Windows

Resolution

1. In the search window, enter cmd.exe
2. At the command prompt, enter gpupdate/force and press Enter
3. Restart your computer
4. If Software Center isn't available after restarting your computer, contact IT Help by phone at 513-529-7900 or by live chat session at MiamiOH.edu/ITChat to report the issue
5. Provide the following information:
   • Computer name