myFiles, MUFiles / Recover network files

Objective

• To provide instruction on recovering files from network file storage

Environment

• File Storage & Sharing
• 10411: MUFiles
• 10299: myFiles
• Windows

Resolution

• This procedure cannot be executed on a Mac

1. From a Windows computer, select Start
2. Select File Explorer
3. Open the network drive that holds your files (usually M:\ or G:\ drive)
4. Browse to the folder where the file was located
5. Right-click inside the folder window and select Properties
6. Select the Previous Versions tab
7. Select a version from the list from before you discovered the file was missing
8. Select Restore...

Notes

• This procedure cannot be executed on a Mac
• If you are unable to locate the files in this manner, contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat and provide the following information:
  • The names of any missing files
  • The path to the folder where the files were located
  • Date when you last saw the file