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ClassTech / Troubleshoot document camera
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Objective
To provide troubleshooting guidance for a document camera when:
Document camera does not project
The classroom document camera is not responding
There is no power to doc cam
Environment
Classroom Technology
639646: Generic Learning Space Placeholder
Document Camera
Resolution
Be sure that the document camera power cord is securely plugged in to the device
Try restarting the document camera — turn it off and then turn it on again
Try re-seating the HDMI cable at the document camera and at the PC
If these steps do not solve the issue, use the Crestron Panel
Switch to a different source, such as
Computer
Select the
Doc Cam
option to re-connect to the document camera
Select the
Picture Mute
button, if no picture appears
If you continue to experience this issue, contact IT Help by phone at
513-529-7900
or by live chat at
MiamiOH.edu/ITChat
for assistance
Provide the following information:
Classroom location, including building name and room number
Document camera type
Details
Details
Article ID:
25617
Created
Mon 2/27/17 9:30 AM
Modified
Wed 6/11/25 10:06 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.