BDM / Assistance needed to delete documents from ApplicationXtender

Objective

• To obtain assistance with deleting documents in BDM ApplicationXtender

Environment

• 196716: Banner Document Management (BDM)
  • BDM Application Xtender
  • Banner Imaging

Resolution

1. Contact IT Help by phone at 513-529-7900 or by live chat session at MiamiOH.edu/ITChat for assistance 
2. Provide the following information:
   • Description of the document
   • Number of pages
   • First and last name of the user to whom the image is attached
   • BDM ApplicationXtender section in which we should search for the image
   • Reason we need to delete this image

For internal use

• Resolution (AppOps)