Desk Phone / Make a local or long-distance call from an office phone

Objective

• To provide instruction on dialing a local number on an office phone
• To provide instruction on dialing a long-distance number on an office phone
• To provide instruction on dialing a toll free  number from an office phone

Environment

• 10716: VoIP
• 1154448: Desk Phones
  • Local Calling
  • Long-distance Calling

Resolution

• Dial the full 10-digit phone number for all calls outside of the University, including those within the same area code
  • Example: To call another number within the 513 area code from a Miami phone, dial 8-8-513-[seven-digit telephone number]
• Dial three digits to reach 711 relay services or 911 emergency services. Any other services can also still be reached by dialing their three-digit codes
• To make a long-distance or toll-free call, dial 8-1-[three-digit area/toll-free code]-[seven-digit telephone number]