Communications / Assistance needed to access a communications room

Objective

• Assistance needed to request access to a communications room

Environment

• 9583: Access Network
• Academic, Administrative and Residential Buildings

Resolution

1. Contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat for assistance
2. Provide the following information:
   • Reason for access
   • Name of the contractor or employee who needs access
     • Contact information
   • Name of contractor company (if applicable)
   • Location of communication room(s), including building name and room number
   • Miami Project Manager

Internal use

• Resolution (Help Desk)