Remove a department printer from a Windows or macOS computer / Network Printing

Problem

• How do I remove a printer from a Windows or macOS computer?
• My departmental printer shows a status of Server is offline
• I cannot connect to my network printer
• I want to remove a department printer in macOS
• I want to remove a department printer in Windows

Resolution

Remove a printer from Windows

1. Click the Start icon
2. Begin typing Printers & Scanners, selecting this option when it resolves in the list
3. Scroll the list of installed printers, clicking to select the printer you want to remove
4. Click the Remove Device button

Note: Follow these KB instructions to add a network printer in Windows

Remove a printer from macOS

1. Open your Apple menu
2. Choose System Preferences
3. Click Printers & Scanners
4. Select the printer in the list and click Remove

Note: Follow these KB instructions to add a network printer in macOS

System

• 10409: Departmental Printing (ComDoc/MOM devices)
• Computing: Windows
• Computing: macOS