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Courtesy Account / Renew an account from a different authorized requester
Body
Objective
To provide instruction on renewing a courtesy account that had previously been requested by another user
I need to renew a courtesy account but it is not on my list of accounts
User
Authorized requester of courtesy accounts
Environment
10218: Courtesy Account
Rationale
Sometimes an authorized requester leaves the University or is unavailable, and someone else needs to request the renewal of a courtesy account. There is no process for transferring "ownership" of a courtesy account, so the new requester must request the account as if it were new, and then add a note that the request is actually a renewal
Resolution
Open the Courtesy Account Request tool
Log in with your Miami credentials
Select
Request a Courtesy Account for a New Person
In the field
Is the account holder already affiliated with the university (has a Miami account)?
, select
No
Complete the request as if the user were a new person
In the
Comments
field, explain that this request is actually a renewal and provide the UniqueID of the account to be renewed
Details
Details
Article ID:
114815
Created
Wed 8/26/20 3:26 PM
Modified
Wed 10/30/24 1:57 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
University Staff or Faculty
Related Articles
Related Articles (2)
Courtesy Account / Become an authorized requester
Request: Courtesy Account / Renew or reactivate an account