ILDA / Add a scroll bar to view document image on macOS

Objective

  • To provide instruction on adding a scroll bar to view uploaded content on your macOS when you:
    • Are unable to scroll through a document image uploaded to macOS from the ILDA
    • Want to add a scroll bar to any page or content that requires scrolling
    • Need to work around known macOS scrolling issues when reviewing ILDA document images

Environment

Cause

  • Scrolling through an uploaded document image on macOS is sometimes problematic due to a function of the operating system that does not interact well with the intended scrolling feature of the ILDA

Resolution 

  • Use macOS System Preferences to add a scroll bar to any page or content that requires scrolling
  1. Click the (Apple) menu icon at the top-left of your screen
  2. Select System Preferences from the drop-down
  3. Click the General option
  4. Under Show scroll bars, click the radio button to select Always
  5. Close the window

 

Notes

 

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Details

Article ID: 83695
Created
Wed 7/24/19 10:14 AM
Modified
Wed 7/8/20 12:01 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Supported Office or Community
Myaamia Center