Log or transfer time on a VoIP phone

Issue/Question

  • How do I punch in and out of Kronos on a VoIP phone?
  • How do I punch in with time transfer on a Cisco phone?

Environment

  • 10696: Kronos Timeclock/VOIP
  • 10716: VoIP
  • University Business Apps

Rationale

  • Classified employees can use enabled Cisco VoIP phones to punch in and out of Kronos Timeclock

Resolution

Punch in or punch out

On an older enabled Cisco phone

  1. Press the Services button, which is located next to the Help  button
  2. Use the arrows key to highlight Punch, and press the softkey under the Select label
  3. Follow steps 3–6 (below) to complete your punch-in or punch-out process

 

On a newer enabled Cisco phone

  1. Press the Applications  button
  2. Use the navigation ring  (around the large round silver button) to navigate to Punch, and press the silver button
  3. Use the keypad to enter your Kronos Badge ID#
    • It's the same as your Banner+ number — just enter the numeral 8 in place of the plus-sign 
  4. Press the softkey under the Submit label
  5. View confirmation of time entered on the phone screen
    • If you see someone else's name, make note of it, press the softkey under the Exit labeland follow steps 1–3 again— be sure to enter your Badge ID# correctly
    • Notify your supervisor immediately of any errors regarding your punch-in or punch-out process
  6. Press the softkey under the Exit label

 

Punch in with transfer 

  • You do not need to transfer your time when punching out — follow the instructions above to punch out

On an older enabled Cisco phone

  1. Press the Services button, which is located next to the Help  button
  2. Use the arrows key to highlight Punch with Transfer, and press the softkey under the Select label 
  3. Follow steps 3–12 (below) to complete your punch-in with transfer

 

On a newer enabled Cisco phone

  1. Press the Applications  button
  2. Use the navigation ring  (around the large round silver button) to navigate to Punch with Transfer, and press the silver button 
  3. Use the keypad to enter your Kronos Badge ID#
    • It's the same as your Banner+ number — just enter the numeral 8 in place of the plus-sign 
  4. Press the softkey under the Submit label
  5. Use the arrows key to highlight Time Sheet Org, and press the softkey under the Select label
  6. When the Time Sheet Org number(s) appear, highlight the correct number, and press the softkey under the Select label
  7. Use the arrows key to highlight Location, and press the softkey under the Select label
  8. When the Location number(s) appear, highlight the correct number, and press the softkey under the Select label
  9. Use the arrows key to highlight Position-Suffix, and press the softkey under the Select label
  10. When the Position-Suffix number(s) appear, highlight the correct number, and press the softkey under the Select label
    • A screen will appear with information for all three entries: Time Sheet Org, Location, and Position-Suffix
  11. Press the softkey under the Submit label to submit your Punch with Transfer
    • A confirmation screen will appear showing your name and the numbers to which you transferred your time
  12. Press the softkey under the Exit label

 

Note
  • Softkeys are the buttons across the bottom of the LCD screen. Labels are above the buttons and change as you navigate different windows and options

 

Was this helpful?
0 reviews

Details

Article ID: 6588
Created
Fri 6/5/15 8:19 AM
Modified
Tue 8/27/19 3:11 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.