One Stop / Questions about billing, payment, refund, tuition, scholarships, and financial aid

Objective

• To provide direction and links for questions about:
  • Registration tips
    • Dates and deadlines
  • Paying tuition 
    • Explanation of Charges
    • Billing Dates 
    • Accessing Bill  
    • Payment Plans
    • Taxes (1098T)
  • Scholarships and Financial aid
    • Types of Financial Aid (Need based, Merit, Private) 
    • How to apply for Aid
    • Verification and Required Documents
    • How to view your financial aid award
    • Disbursement Dates
  • RedHawk Refunds
    • How to sign up for Direct Deposit

Environment

• One Stop

Rationale

• One Stop provides essential information, answers questions, and provides problem resolution for current and former students, parents/families, alumni, faculty, staff, various departments, and the broader University community in the areas of registration, enrollment, financial aid, student records, billing, and payment

Resolution

• Visit the One Stop Paying for College page for billing and payment links and everything you want to know about your money at Miami University
  • For information regarding RedHawk Refunds and setting up your refund account, go to Miami's School Refunds page
    • Questions about the refund process? Call One Stop at 513-529-0001 during business hours
  • To add funds to Meal Plans and/or MUlaa
• For information about your account and payment options, visit the One Stop Pay Your Bill page 
• For assistance with your bill or for more information, contact One Stop at 513-529-0001 
  • During the academic year: 8:30am–5pm M, T, TH, F and 9am–5pm Wednesdays
  • Summer hours: 8am–4:30pm M, T, TH, F and 8:30am–5pm Wednesdays