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Conference & Collaboration
Request: Cisco MeetMe / Arrange and launch a conference
Request: Cisco MeetMe / Arrange and launch a conference
Tags
ServiceRequest
Request
Arrange and launch a MeetMe conference call
Environment
10198: Cisco MeetMe
MeetMe Bridge Conferencing
Cisco IP Phone
Conference & Collaboration
Rationale
MeetMe provides bridge conferencing allows you to host a conference call with up to 20 attendees. The conference host (requester) must contact the University operator
at least 24 hours in advance
to set up the conference. Each attendee will dial a number at a specified time in order to participate in the conference call
Because conference participants can arrive in a call unannounced, MeetMe conferencing is not recommended for confidential discussions
Resolution
Arrange a MeetMe Conference
Complete and submit your request for a MeetMe Conference call
Provide the following information on the ticket
Name of host
Desired date and time of conference call
Number of participants
Billing account number if using the toll-free line
You will receive an email with the details of your MeetMe Conference Call.
The email will include:
Name of person on campus setting up the call, if different from the host
Month and date of call
The beginning and ending times of the call
# of callers expected to participate
Billing code for long distance charges, if applicable.
The phone number for local participants to dial
The phone number for long distance participants to dial, if needed
Assigned MeetMe call ID number
It is your responsibility as host to share these numbers with the conference participants
For off-campus participants: Provide the date and time of the conference call, the five-digit MeetMe number, and a dial-in phone number (either the local 513 area code or toll-free)
Advise callers to dial the local or toll-free phone number provided; and when the recording begins, to enter the five-digit MeetMe number to join the conference call
For on-campus participants: Provide the date and time of the conference call and the five-digit MeetMe number
Advise callers to dial the five-digit MeetMe number to join the conference call
You may also book a MeetMe conference call by contacting the University operator during normal business hours
Dial 0 (zero) from an on-campus phone or 513 529-1809 from off-campus. If you choose to work with an operator to set up your call, please contact them a minimum of 24 hours prior to your desired date and time
Miami University Operators are available during normal business hours. After hours or on the weekend, call IT Help at 513 529-7900 or
email us at ITHelp@MiamiOH.edu
Launch a MeetMe conference
Shortly before actual start time, use an on-campus phone to open the MeetMe conference
Anyone with access to an IP phone can open the conference call; however, if the person opening the call hangs up before the host or any participants have joined, the conference line will disconnect when they hang up
Pick up the Cisco IP phone handset and press the
MeetMe
softkey*
From a Cisco (model 7911) courtesy phone, press the
More
softkey, and then the
MeetMe
softkey
When you hear two beeps, dial the assigned five-digit MeetMe conference number
The conference should now be open
Notes
*
Softkeys
are the buttons across the bottom of the LCD screen on the IP Phone; the
MeetMe
softkey
is available only after you have picked up the handset
From a Cisco model 7941 phone, pick up the handset and the MeetMe button will appear at the far-right bottom of the screen
Advise off-campus callers to
dial the toll-free number only if they would incur long distance charges by dialing the local
number; a
ny call placed to the toll-free number is charged to your billing account
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Details
Article ID:
6128
Created
Fri 5/22/15 9:28 AM
Modified
Tue 5/19/20 3:51 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
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Check out this knowledge base article I found in the IT @ Miami knowledge base. https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=6128 Request: Cisco MeetMe / Arrange and launch a conference Associated Service Request: Request a MeetMe Conference Call URL: https://miamioh.teamdynamix.com/TDClient/Requests/TicketRequests/NewForm?ID=MSh5wiNv8rY_