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Miami Network
Miami Network / Guide: Unsupported devices
Miami Network / Guide: Unsupported devices
Purpose
To provide guidance to Miami students in purchasing devices that are likely to be compatible with the services we offer
Scope
This guide is intended to help Miami students purchase devices that are likely to be compatible with our services by defining supported and unsupported protocols and devices
The Miami University network is an Enterprise-grade network in both the residence halls and all other University buildings. While most traditional platforms and devices are supported and can connect to the network with minimal effort, some consumer device types are not designed or intended to be compatible with an Enterprise-grade network
User
Miami University Student
IT Help
Environment
10139: Wireless Network
9583: Access Network
Wired Network
Supported Protocols and Devices
Unsupported Protocols and Devices
Guide
Miami wired and wireless networks
Miami's wired and wireless networks are separate, independent networks designed to provide 100 percent redundancy. In other words, if the wireless network goes down, the wired network would be unaffected (and conversely). And while our Enterprise-grade network delivers reliable performance at a University level, it can present problems when using certain consumer devices, which are made to work on home networks
Supported protocols and devices
The Miami wireless network — MU-Wireless, MU-Gaming, and MU-Guest — is a dual-band (2.4Ghz, 5Ghz) network that supports 802.11 a,g,n, and ac wireless protocols
It does not support earlier wireless protocols, such as 802.11b
The Miami network and related support staff can reliably accept and support traditional devices running the following operating systems:
Windows Vista, Windows 7, Windows 8, and Windows 10
macOS X (10.7 and up)
Linux
iOS
Android and Chrome operating systems
Unsupported protocols
We monitor all attempts to bring devices onto the Miami network. This includes devices designed and intended for use in single-family homes on consumer network routers, such as Internet of Things (IoT) and smart appliances and devices that are not engineered for use with the unique characteristics of an Enterprise network
The Miami network does not support the following wireless protocols:
802.11b
Certain older wireless devices may only run on the 802.11b wi-fi standard
WEP/WPA login
Some devices require the user to enter an SSID name and passcode into the app or device during configuration
Miami does not provide connectivity via password only
Unsupported devices
While non-traditional and smart devices are commonly used by individuals and in the home, some consumer devices are not engineered for use with the unique characteristics of an Enterprise network
We have determined that the following devices are incompatible with the Miami (wired/wireless) network and — after many diligent hours of troubleshooting — cannot be reliably supported by our staff
Unsupported Devices
Product
Known Issue
SONOS speakers
Configuration of this device requires WPA/WPA2 security and login credentials to access the network
Philips Hue Bridge
Use of this device requires connectivity to both wired and wireless networks at the same time
NanoLeaf Smart lights, similar smart lights
Configuration of this device requires WPA/WPA2 security and login credentials to access the network
Google Chromecast
Antennae on first-generation Google Chromecast devices are/were not strong enough to maintain a reliable connection on the wireless network; casting to the device may not always work on other generations due to the requirements of our wireless network
Nintendo Wii
Device uses older low speed wi-fi (802.11b) that is not supported on the Miami network
Nest camera, similar wireless cameras
Configuration of this device requires WPA/WPA2 security and login credentials to access the network
Wi-Fi routers; AirPort Time Capsule
Installation of an individual Wi-Fi–enabled router is not allowed — connection to the network will cause issues for wireless network users in the surrounding area
Wireless printers
Installation of an individual wireless printer is not allowed. Use a Bluetooth or USB connection, instead
Contact the manufacturer of your printer for expert assistance based on your printer model
Love Box
Requires the use of a pre-share key Wi-Fi network that Miami does not provide
Notes
In some cases, devices may be used in other ways, such as connecting devices via USB cable, Bluetooth, or wired Ethernet. Student residents who are considering the installation or use of any unsupported device should consult with Miami's support staff before deployment to the Miami network
Consequences of use in defiance of this policy:
A resident who is found to be in defiance of the WAP ban will receive a warning
If the resident does not heed the warning, the University will impose a network block
Repeated offenses can result in disciplinary action
This list changes, as issues come to our attention. Contact us with questions about any devices not on this list and we will look into it!
Reference:
Stanford Student Technology Help article on unsupported devices
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Details
Article ID:
61085
Created
Thu 8/23/18 1:24 PM
Modified
Mon 2/6/23 1:07 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
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Wireless Network / Connect my gaming console or streaming device to MU-Gaming
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Check out this article I found in the IT knowledge base.<br /><br /><a href="https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=61085">https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=61085</a><br /><br />Miami Network / Guide: Unsupported devices