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Banner: Error Records
Banner / Error Record: Admin Finance
Banner / Error Record: Admin Finance
Objective
To identify errors in Banner 9 Admin Finance and provide corresponding causes and resolutions
User
Miami University Staff, Faculty, Student
Environment
303074: Banner 9 Admin Finance
Desktop Tools (GODDTOP) and Spreadsheet Budgeting Enhancement
Error + Resolution
Error Message
Failed to load control 'MSFlexGrid' from msflxgrd.ocx. Your version of msflxgrd.ocx may be outdated. Make sure you are using the version of the control that was provided with your application
Affected User / Action
Miami University staff, faculty, or student who is unable to upload a transaction in Banner 9 Admin Finance
Cause
A load error occurred in Spreadsheet Budgeting or Desktop Tools
Resolution
Copy
msflxgrid.ocx
from the
c:\windows\syswow64
folder on a working computer to the
c:\windows\syswow64
folder on your computer
Restart your computer
If the issue persists, uninstall and reinstall Desktop Tools
The installer and instructions are located at /MUFiles/UIT/APPS/SCT/DesktopTools/
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Details
Article ID:
38704
Created
Wed 9/6/17 11:17 AM
Modified
Wed 11/8/23 10:16 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
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Check out this article I found in the IT knowledge base.<br /><br /><a href="https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=38704">https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=38704</a><br /><br />Banner / Error Record: Admin Finance