Wireless Network / Internet connection issues on a Windows 10 computer


  • To provide instruction on troubleshooting Internet access issues when connected to MU-Wireless
    • When you have received a No Internet Connection message
    • When you can connect to MU-Wireless, but not the Internet
    • When you are on-campus and unable to access any Miami websites


  • 10139: Wireless Network
    • MU-Wireless
  • Windows 10


  • You have manually configured non-Miami DNS servers in your network settings


  1. Right-click on the network icon in the task bar
  2. Open the Network and Sharing Center
  3. Select Change Adapter Settings
  4. Right Click on Wireless Network Connection or Wi-Fi Connection
  5. Select Properties
  6. Select Internet Protocol Version 4 (TCP/IPv4)
  7. Click Properties
  8. Check Obtain DNS server address automatically
  9. Click OK


Print Article


Article ID: 36042
Sun 8/27/17 5:59 PM
Mon 2/26/24 1:40 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.