Error: Officer Search in BannerWeb returns incorrect results

Issue/Question

  • When searching for a name in BannerWeb, it always returns incorrect, non-matching results

Environment

  • 80463: BannerWeb 8 (Self Service)

Cause

  • Banner Advancement Development Officer Name search returns too many results if you search for a common last name 

Resolution 

  • Fill out First Name, Middle Name, and Last Name fields to narrow your search results
    • If you have a partial name you can use a % (percent) sign after it to search for matching results

 

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Details

Article ID: 32625
Created
Wed 6/28/17 10:26 AM
Modified
Wed 8/5/20 8:04 AM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.