Request: Desk Phone / Configure replacement phone

Request

  • Set up my replacement desk phone
  • Program the replacement conference room phone to match the original phone

Resolution

  1. Complete and submit your request for assistance
  2. Click the Other radio button
  3. Provide the following information in the field given:
    • The nature of your request to configure your replacement phone
    • Extension of your old phone
    • MAC address of your old phone
    • MAC address of your new phone

Environment

  • 10716: VoIP
    • Desk Phone
    • Cisco IP Phone

For internal use

  • Fulfillment

 

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Details

Article ID: 29677
Created
Wed 4/26/17 12:00 PM
Modified
Fri 5/15/20 11:17 AM
Can you resolve this issue yourself?
No. Please request assistance.