Student Health / AlcoholEdu access issues


  • To obtain assistance in accessing the second part of the required AlcoholEdu course


  • 10149: AlcoholEdu
  • 1182518: Vector Solutions Training Platform


  • You must wait 45 days after completing the first section of the AlcoholEdu course. After 45 days, you should receive a reminder email that includes a link to the second part of the course
  • There is a hold on your account


  • If more than 45 days have passed since you completed the first section of the course, send an email to  to report the issue
  • If you receive an error message, contact IT Help by phone at 513-529-7900 or by live chat session at and provide the following information:
    • Your UniqueID 
    • Error message
    • Description of issue


For internal use


Print Article


Article ID: 23584
Tue 1/24/17 5:02 PM
Mon 4/29/24 9:07 AM
Can you resolve this issue yourself?
No. Please request assistance.