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Miami Student
Student Health & Wellness
Student Health / AlcoholEdu access issues
Student Health / AlcoholEdu access issues
Objective
To obtain assistance in accessing the second part of the required AlcoholEdu course
Environment
10149: AlcoholEdu
1182518: Vector Solutions Training Platform
Cause
You must wait 45 days after completing the first section of the AlcoholEdu course. After 45 days, you should receive a reminder email that includes a link to the second part of the course
There is a hold on your account
Resolution
If more than 45 days have passed since you completed the first section of the course, send an email to
alcoholedu@miamioh.edu
to report the issue
If you receive an error message, contact IT Help by phone at 513-529-7900 or by live chat session at
MiamiOH.edu/ITChat
and provide the following information:
Your UniqueID
Error message
Description of issue
For internal use
Resolution (SolDel)
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Details
Article ID:
23584
Created
Tue 1/24/17 5:02 PM
Modified
Fri 4/14/23 10:42 AM
Can you resolve this issue yourself?
No. Please request assistance.
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Check out this article I found in the IT knowledge base.<br /><br /><a href="https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=23584&SIDs=1489">https://miamioh.teamdynamix.com/TDClient/1813/Portal/KB/ArticleDet?ID=23584&SIDs=1489</a><br /><br />Student Health / AlcoholEdu access issues