Personal Computer / Contact MiTech for service

Miami University IT Services COVID-19 Response: MiTech Closed

The Miami University Brick & Ivy Campus Store which houses the MiTech computer repair center is temporarily closed as Miami shifts to remote instruction. Options for seeking answers to the questions below or hands on support for your laptop or mobile devices are under development.

Please contact IT Help at 513-529-7900 or miamioh.edu/itchat 

If they are unable to solve your problem, ask them to escalate it to MiTech and someone will assess your situation and options to assist you.

Objective

  • Contact MiTech about the security status of my personal computer
  • Contact MiTech about hardware repair or software services for my personal computer
  • MiTech location and contact information
  • Computer repair status and billing information
  • Warranty service and information on computer purchased through MiTech
  • Warranty service and information on YubiKey purchased through MiTech

Environment

  • MiTech Computer Services Center
  • Personally Owned Computer
    • macOS
    • Windows
  • Personally Owned Device
    • YubiKey

Resolution

  • For security evaluation, hardware repair, or software services for your personal computer:
    • Stop by MiTech on the lower level of the Miami University Brick & Ivy Campus Store in Shriver Center, Oxford campus
    • Or contact MiTech by phone at 513 529-2600 — listen for the correct prompt

 

Notes

 


For internal use

 

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Details

Article ID: 23048
Created
Tue 1/17/17 9:21 AM
Modified
Tue 5/26/20 2:20 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.
Responsible Client Office
MiTech Computer Services