Gmail / Move email from an old account to a new account

Objective

• To provide instruction on moving email from an old Gmail account in to a new Gmail account

Environment

• 10262: Google Mail (email e-mail)
• G Suite

Resolution

1. Log in to the Gmail account from which you want to move email
2. Click the gear in the top right
3. Click Settings
4. Click the Forwarding and POP/IMAP tab
5. Look for POP Download
6. Click the radio button next to Enable POP for all mail
7. Look for IMAP Access
8. Click Enable IMAP
9. Click Save Changes
10. Go to this Google page to set your option for access to less secure apps
11. Click the slider so that Allow less secure apps is turned on
12. Log out of the account
13. Log in to the new email account
14. Click the gear in the top right
15. Click Settings
16. Click the Accounts tab
17. Look for Check mail from other accounts
18. Click Add a mail account
19. Enter the email address of the other entity account
20. Click Next
21. Enter the password
22. Click the drop-down next to POP Server and change it to pop.gmail.com
23. Make sure Port: is still set to 995
24. Click Add Account
25. Click No
26. Click Finish
27. Wait for the emails to download — this will take several minutes
    • If the processes fails, go back into Settings and click the Accounts tab
    • Click Edit Info next to the account and re-enter your password

Notes

• Google provides up-to-date end-user instructions and support documentation for Google's Gmail web service
  • Browse Google's Gmail Help site for everything you want to know about using this popular web service
  • Check the G Suite Status Dashboard for the current performance status of this service