Miami Network / Connections are very slow

Objective

  • To provide instruction on evaluating and reporting slow wired and wireless connections 
  • To provide instruction on evaluating a wireless access point (WAP) for connection speed

Environment

  • 10139: Wireless Network
  • 9583: Access Network
    • Wired Network
  • Miami University Residence Halls

Resolution

  1. Follow these KB instructions to run a connection speed test (select a server other then Oxford Ohio)
  2. Make a screen-capture of the results
  3. Contact IT Help at 513-529-7900 to report the issue
  4. Provide the following information:

 

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Details

Article ID: 18298
Created
Fri 11/11/16 9:53 AM
Modified
Mon 5/18/20 1:05 PM
Can you resolve this issue yourself?
No. Please request assistance.