Wireless Network / Connection issues on Xbox One with Xbox Live

Objective

  • To provide information on the use of an Xbox One with an Xbox Live account on Miami's network
    • When your Xbox One is connected to the wireless network, but won't connect to Xbox Live

Environment

  • 10139: Wireless Network 
    • MU-Gaming
  • Personally Owned Gaming Console
    • Xbox One, Xbox Live

Cause

  • Because security prohibits use of Teredo IP tunneling, Xbox Live (peer-to-peer) gaming does not work over Miami's wireless network

Resolution

  • To use your Xbox One with your Xbox Live account, you must connect to Miami's wired network with an Ethernet cable
    • Ethernet cables are available for purchase at the Miami University's Brick & Ivy Campus Store in Shriver Center

 

 

Related Document

 

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Details

Article ID: 16975
Created
Sun 10/2/16 3:09 PM
Modified
Mon 5/18/20 12:11 PM
Can you resolve this issue yourself?
Yes! This is self-service with a smile.